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  • Managing Organisational Change

     https://www.westlothian.gov.uk/article/33226/Managing-Organisational-Change

    Services need to be structured to effectively meet service needs and priorities and therefore it will, at times, be necessary to review...

  • Consultation and Customer Engagement

     https://www.westlothian.gov.uk/article/33036/Consultation-and-Customer-Engagement

    ...providing you with the opportunities to have your say on the way that the council services are offered. Consultation and customer engagement...

  • Fauldhouse CIS

     https://www.westlothian.gov.uk/article/44826/Fauldhouse-CIS

    Fauldhouse CIS is open on a appointment basis. Customer Information Service Appointment Phone Line CIS Advisers can provide advice and...

  • Frequently Asked Questions

    https://www.westlothian.gov.uk/article/89481/Frequently-Asked-Questions

    ...the council's internal fleet of vehicles, drivers and passenger assistants. The service aims to provide a safe and comfortable journey...

  • Tenant Participation

     https://www.westlothian.gov.uk/article/72072/Tenant-Participation

    ...in decision making processes and influencing decisions about housing policies, housing conditions, and housing (and related) services.

  • Tenant Information and Publications

     https://www.westlothian.gov.uk/article/32559/Tenant-Information-and-Publications

    ...date of any developments that are happening. We also seek the views of those we come in contact with to allow us to improve the service.

  • Fire, the Law and Your Business

    https://www.westlothian.gov.uk/article/44950/Fire-the-Law-and-Your-Business

    ...findings from this assessment, and this document must be made available to your local Fire & Rescue Service when they visit you for an audit.

  • Houses in Multiple Occupation (HMO) Licence

     https://www.westlothian.gov.uk/article/34802/Houses-in-Multiple-Occupation-HMO-Licence

    ...Licence) which is administered by the Council's Licensing Team in partnership with other Council services, Police Scotland and Fire Scotland.

  • Property Asset Management Plan

     https://www.westlothian.gov.uk/article/34941/Property-Asset-Management-Plan

    Property assets are essential to the services delivered by West Lothian Council. Managing these assets is a structured process that seeks...

  • Shelter Scotland

     https://westlothianhscp.org.uk/article/86143/Shelter-Scotland

    Overview of Service Shelter exist to defend the right to a safe home and fight the devastating impact the housing emergency has on people...