Information on how we use Cookies

This cookie statement explains what cookies are, which cookies we use and why, and what you can do to manage your cookie preferences.

They improve things by:

  • remembering settings, so you don't have to keep re-entering them whenever you visit a new page
  • measuring how you use the website so we can make sure it meets your needs.

By using our website, you agree that we can place these types of cookies on your device.   We do not use cookies on our main website that collect information about your browsing habits in order to make advertising relevant to you and your interests.

Our cookies aren't used to identify you personally. They're just here to make the site work better for you. Indeed, you can manage and/or delete these small files as you wish.

To learn more about cookies and how to manage them, visit aboutcookies.org.

Measuring website usage (Google Analytics)

We use Google Analytics to collect information about how people use this site. We do this to make sure it's meeting its users' needs and to understand how we could do it better. 

Google Analytics stores information about what pages you visit, how long you are on the site, how you got here and what you click on. We do not collect or store your personal information (e.g. your name or address) so this information cannot be used to identify who you are.

Name

Typical Content

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Records moment in time when a visitor leaves a site and expires after 30 minutes

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Records moment in time when a visitor enters a site and expires when the user leaves the site

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Keeps track of where the visitor came from, what search engine was used, what link was clicked on and what keyword was used

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Keeps track of the number of times a visitor has been to the site related to the cookie, when their first visit was, and when their last visit occurred

We do not store or track any personal data using Google analytics and all visitor data remains anonymous. We do not use cookies for any marketing or advertising activity.

Information on Google's use of cookies can be found on Google Privacy Policy

Recite Me Accessibility Tool Cookies

Recite only use cookies for a handful of things, which includes:

Access tokens - these are a form of session-ID that is used for API requests to validate users, there is no data transferred other than a true or false value

Preferences - UI preferences are normally saved on our server but may be stored in a cookie as a fall back if this process fails.

Activate Persistance - We use cookie to activate persistence so once a user has activated Recite the bar will remains when they go to another page unless they close the bar.

None of the Recite Me cookie data is linked to personal information. For more details visit Recite Me Cookie Statement

HotJar Cookies

HotJar is an online tool which annoymously tracks online usre behaviour to allow us to identify how customers are using the website and also highlight any issues to allow us to make improvements.

To function properly, like most tracking tools, Hotjar stores first-party cookies on your browser. 

These cookies are needed to display the correct content to visitors, without personally identifying anyone.

Third party cookies

We use videos from YouTube and feeds from other websites such as Facebook and Twitter. These third party websites place cookies on your device when watching or viewing these pages.

Below are links to their cookie policies:

Disabling cookies

You can stop cookies being downloaded on to your computer or other device by selecting the appropriate settings on your browser. If you do this, however, you may not be able to use the full functionality of this website.

There is more information about how to delete or stop using cookies on AboutCookies.org. If you wish, you can also opt out of being tracked by Google Analytics.

Further information on the use of personal information can be found on the ICO website.

The Head of Corporate Services is the council's Data Protection officer and has responsibility for monitoring data protection compliance throughout the council. Each Head of Service has nominated an Information Liaison Officer who is responsible for providing routine advice on Data Protection to the Head of Service and other officers within the service and for co-ordinating responses to Subject Access Requests made to that service. The Information Liaison Officer will also act as the Service representative on the council's Information Management Working Group, which is chaired by the Data Protection Officer.

The council has a  to ensure that the council complies with the requirements of the Data Protection Act. The policy will be regularly reviewed by the Data Protection Officer and Information Management Working Group. In addition, the council has developed general guidelines for officers to ensure compliance with the responsibilities of the council when processing personal data and also policies and procedures for the use of mobile electronic devices, the use of council email and internet systems, the application of passwords to electronic information, the disposal of IT hardware and a general records management policy.

The council will enter into a Data Processing Agreement where a third party requires to be provided with personal data to allow it to deliver a service on behalf of the council. The council will also ensure that Information Sharing Protocols are entered into when the council is proposing to share personal data in circumstances which are permitted in terms of data protection principles.