Tenant Participation

Tenant Participation is about you, our tenants, taking part in decision making processes and influencing decisions about housing policies, housing conditions, and housing (and related) services.

Tenant Satisfaction Focus Group Cancelled

Please note that due to the bad weather we have had to cancel the Wednesday 12th February evening focus group in Fauldhouse Partnership Centre.

About Tenant Participation

Street Environmental Improvement Projects
Tenant Participation Annual Report

Join Us on Facebook!

The Tenant Participation team is looking to help West Lothian Council tenants consult with us and converse with us through social media. If you are interested in joining the group then get in touch with us at TP@westlothian.gov.uk and once we have confirmed you are a tenant (or part of a tenant's household) we can invite you to join our Facebook group.

Tenants News

For the most recent editions of the Tenants News, see the Tenant Information and Publications page

The Regulator publishes guides for tenants and service users

The Scottish Housing Regulator has published 'How We Regulate: A guide for tenants and service users'. The guide has been written to help tenants, homeless people and other service users find out more about the work of the Regulator and also explains how they can go about raising concerns about their landlord.

  • If you are a tenant and are aware of a significant performance failure you should:
  • raise the issue with your landlord
  • give them a reasonable time to respond
  • give them a reasonable time to fix the failure.

If your landlord does not deal with the failure, or it agrees to do something and nothing happens, then you can report this to the Scottish Housing Regulator.  For more information please see the Icon for pdf Complaints and Significant Performance Failures leaflet [48.67KB] published by the regulator

Guidance on the Housing Act

A Icon for pdf guide to the Housing (Scotland) Act 2014 [398.93KB] has been published.

If you are interested in actively participating as a tenant, please complete this form