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Searching on Tenants self service found 1669 results
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  • What Our Volunteers Do

     https://www.westlothian.gov.uk/article/44661/What-Our-Volunteers-Do

    ...seen by an advisor in a timely manner. IT Buddy Support customers to access on-line services and to make use of devices such as tablets...

  • Supporting Attendance at Work

     https://www.westlothian.gov.uk/article/33238/Supporting-Attendance-at-Work

    Levels of attendance at work directly affect the quality and provision of services through the ability of employees to carry out their...

  • Element (09): Data Protection

     https://www.westlothian.gov.uk/article/33841/Element-09-Data-Protection

    In order to deliver services to the various communities in West Lothian, West Lothian Council requires gathering and processing personal...

  • Element (03): Records Management Policy Statement

     https://www.westlothian.gov.uk/article/33837/Element-03-Records-Management-Policy-Statement

    ...are supported by regular, mandatory online training and local experts within each service area. The council has implemented an Enterprise...

  • Element (11): Audit Trail

     https://www.westlothian.gov.uk/article/33845/Element-11-Audit-Trail

    ...paper records is controlled through a method of check-out/in deployed within each service area. In addition, archiving procedures ensure...

  • Element (12): Records Management Training for Staff

     https://www.westlothian.gov.uk/article/33846/Element-12-Records-Management-Training-for-Staff

    ...do not complete this training. Local training modules have been put in place for service areas who routinely deal with more sensitive...

  • Element (14): Shared Information

     https://www.westlothian.gov.uk/article/33848/Element-14-Shared-Information

    ...Processing Activities (ROPA) identify all instances of information sharing between service areas and where information is shared with,...

  • Court Contact Children's Right Officer

    https://westlothianhscp.org.uk/article/85832/Court-Contact-Children-s-Right-Officer

    ...abuse and/or coercive control. Here in West Lothian, we have specifically created a service to help support children have their views...

  • Advocacy for children

     https://westlothianhscp.org.uk/article/85833/Advocacy-for-children

    ...Provide you with information and advice about your rights For an independent advocacy service for children and young people based in family...

  • Digital Telecare Implementation Award

     https://westlothianhscp.org.uk/article/75899/Digital-Telecare-Implementation-Award

    ...Government launched an Implementation Award Scheme to provide recognition to telecare service providers across Scotland when reaching...