What Our Volunteers Do

Medical Assessment Buddy

Support customers at Disability Benefit Medical Assessments and, if necessary, travel by train with the customer to the venue.  The Buddy will also meet the customer to help them prepare for the assessment. 

Disability Benefit Volunteer

Assist customers to complete application forms for Disability Benefits.

Communication Volunteer

Assist with communication between Adviser and customer at our regular Polish sessions.

IT Buddy

Support customers to access on-line services and to make use of devices such as tablets and laptops. 

Outreach Volunteer 

Raise awareness of the Advice Shop and help members of the public to access its service.

Macmillan @ West Lothian Volunteers

Providing information and support to people affected by cancer in West Lothian