What Our Volunteers Do
Medical Assessment Buddy
Support customers at Disability Benefit Medical Assessments and, if necessary, travel by train with the customer to the venue. The Buddy will also meet the customer to help them prepare for the assessment.
Disability Benefit Volunteer
Assist customers to complete application forms for Disability Benefits.
Assist with communication between Adviser and customer at our regular Polish sessions.
Support customers to access on-line services and to make use of devices such as tablets and laptops.
Raise awareness of the Advice Shop and help members of the public to access its service.
Providing information and support to people affected by cancer in West Lothian