Training and Support

We are a Volunteer Friendly accredited organisation.

It is important to us that volunteers have a good experience so we take training and support very seriously.  All volunteers receive initial training relevant to their role, on-going training and can access support from our volunteering team.  Agreed travel expenses are paid.

Volunteer Survey Results

Our Annual Volunteers' Survey was carried out at the end of March. 67% of volunteers participated in the survey and said that:

  • Training is well organised, professional and well delivered
  • Volunteers are allowed to develop at their own rate
  • Support is always on hand and is of an excellent and encouraging nature.

Quotes from our volunteers include:

'I get a feeling of satisfaction helping people'Volunteer Friendly Award logo

'I feel that I am contributing and helping people in West Lothian'

'I am valued, supported and made to feel part of the team.'

I'm encouraged to do different roles and tasks - always with support'