Older People, Dementia and Other Long Term Conditions

The Advice Shop offer a targeted service for anyone living in West Lothian who is older (60+), have dementia or have another terminal long term condition and people reaching State Pension Age.

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We aim to provide a holistic approach to advice including the persons family and carers and will not only look at income maximisation through benefits available, but will assist in accessing other services available in West Lothian, including Occupational Therapy, Home Safety Service, travel concessions, money, energy and housing advice. We offer drop in sessions throughout West Lothian and where required we offer a home visit service or appointment and we can signpost you to other services for additional support eg. Alzheimer Scotland for emotional support, Carers of West Lothian for carer support and Social Work services for practical support. The service is provided through targeted projects:

What benefits may I be entitled to?

  • Attendance Allowance
  • Personal Independence Payment (PIP)
  • Employment and Support Allowance (ESA)
  • Pension Credit
  • Carer's Allowance
  • Severe Disability Premium (SDP)
  • Severe Mental Impairment (SMI) - council tax discount
  • Council Tax support
  • Housing Benefit
  • Bereavement benefits
  • Free bus pass and transport concessions
  • Transport concessions for disabled people
  • Winter Fuel Payment
  • Cold Weather Payment
  • Free prescriptions and eye tests for over 60s
  • Other NHS health costs eg. dental and travel costs for treatment
  • TV licence concessions

If you would like more information, or to speak to a specialist adviser, please complete our Online Form e-mail PIMS@westlothian.gov.uk or call 01506 283000 option 2