Equality in Housing

Ensuring that our service operates in a fair and equal way

Housing, Customer and Building Services provide a wide range of services to people throughout West Lothian. We take care to ensure everyone has the same chance to access our services and that these meet the needs of our customers.

The Equality Act 2010 protects people from being discriminated against by service providers, and we uphold the principles of the Human Rights Act 1998, which are relevant to housing and property:

  • The right to own, and enjoy the ownership of, property
  • The right to respect for private life
  • The right to respect for family life
  • The right to respect for your home

For more information on equalities, see the council's Equality and Diversity page and Equality Act 2010 guidance.

Ensuring We Act Fairly

Interpretation and Translation