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Trusted Trader Customer Feedback Form

Give your feedback on a Trusted Trader you have used.

The security and correct use of your personal information is important to us. We do not sell personal data to external organisations. pdf icon Our Privacy Statement [210kb] explains what information we hold, how we manage it, who we may share it with and how we manage its disposal.

    1. Trader Details

      1. Your Details

        Any names, addresses and personal information will not be disclosed and will not appear on these web pages.

    2. Customer Satisfaction

      Score out of 10 (10 being the best)

    3. Value for Money. How reasonable were the charges for the work undertaken? *
    4. Quality of Work. How satisfied were you with the quality of the job on completion? *
    5. Service. How professional, courteous and considerate was the trader? *
    6. Tidiness. Did the trader leave your property in a clean and tidy condition? *

    7. Did the Trader...

    8. Explain all the costs? (Including labour, VAT, call out charge etc) *
    9. Give an estimate or quotation at the start of the job? *
    10. Keep you informed of any changes? (Including costs, timeframes etc) *
    11. Give you a receipt or invoice at the end of the job? *

    12. How did you obtain the details of the trader you used?

    13. Would you recommend the trader to a friend?

    14. Would you recommend the trader to a friend? *

    15. Job details and comments

    16. All comments and ratings will appear on the West Lothian Council Trusted Trader listings.

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