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  • Referral from health to WLC community based settings

     https://westlothianhscp.org.uk/health-referral

    ...Therapy, District Nursing, and Community Rehabilitation, or to the Intermediate Care Service, which covers Support at Home Services, and...

  • Customer Strategy 2023 to 2028 (Plain Text Version) - Operating Context

     https://www.westlothian.gov.uk/article/80987/Operating-Context

    Looking ahead, 2023/24 to 2027/28 is expected to bring fundamental change to council services as we seek to transform council services...

  • Assessment Tools

     https://westlothianhscp.org.uk/article/81351/Assessment-Tools

    Access assessment tools to determine an individuals eligibility for a range of services including Telecare or to access assistance with...

  • Audit, Inspections, and Awards

     https://www.westlothian.gov.uk/article/33041/Audit-Inspections-and-Awards

    West Lothian Council services are regularly assessed for quality, impact and efficiency. Audit, Inspections and Awards help the council...

  • Supplier Feedback

     https://www.westlothian.gov.uk/article/34903/Supplier-Feedback

    ...Councils Corporate Procurement Unit is committed to providing high-quality customer service. We value all types of feedback and use the...

  • Health and Safety at Work

     https://www.westlothian.gov.uk/article/34824/Health-and-Safety-at-Work

    ...investigate accidents, work-related diseases and dangerous occurrences reported to the service, taking enforcement action where necessary...

  • Re-Ablement

     https://westlothianhscp.org.uk/article/76819/Re-Ablement

    Re-ablement provides a short term assessment service, ordinarily for no longer than six weeks with reviews of your progress at regular...

  • Equality in Housing

     https://www.westlothian.gov.uk/article/32556/Equality-in-Housing

    Any changes to our services are made in partnership with tenants and local representatives from equality groups who ensure the rights of...

  • Homeless Health

     https://westlothianhscp.org.uk/article/42337/Homeless-Health

    The Homeless Health Team provide a flexible outreach service to people who have concerns about their mental health and are homeless or...

  • Warm Welcome Locations

     https://www.westlothian.gov.uk/warm-welcome

    ...locations in West Lothian provide local people with a place to visit, socialise, access services and provide support. These areas are warm...