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  • Making a Complaint

     https://westlothianhscp.org.uk/article/78932/Making-a-Complaint

    West Lothian Council is committed to providing high-quality customer services. We value complaints and use the information from them to...

  • Complaints

     https://www.westlothian.gov.uk/complaints

    West Lothian Council is committed to providing high-quality customer services. We value complaints and use the information from them to...

  • Mainstream School Transport FAQS

     https://www.westlothian.gov.uk/article/88095/Mainstream-School-Transport-FAQS

    Frequently Asked Questions and answers about West Lothian's mainstream school transport service. West Lothian Council will provide free...

  • Help with household costs

     https://www.westlothian.gov.uk/article/75361/Help-with-household-costs

    ...Council Tax to prevent arrears. Paying Council Tax helps us to pay for essential services such as schools, roads and social care. If you...

  • Element (10): Business Continuity and Vital Records

     https://www.westlothian.gov.uk/article/33844/Element-10-Business-Continuity-and-Vital-Records

    ...through the business classification schemes (file plans) and paper inventories of each service. These feed the Business Continuity and...

  • Community Outreach Team (COT)

     https://westlothianhscp.org.uk/article/38425/Community-Outreach-Team-COT

    The Community Outreach Team (COT) and Day Services will provide a community based service to people with severe and enduring mental illness...

  • Local Government Benchmarking Framework

     https://www.westlothian.gov.uk/lgbf

    Local councils provide a wide range of services for their communities. The information shown here is provided to help you understand how...

  • Customer Strategy 2023 to 2028 (Plain Text Version) - Introduction

    https://www.westlothian.gov.uk/article/80964/Introduction

    As a provider of essential public services to a growing community, we recognise the significant impact that the council has on West Lothian...

  • Carers of West Lothian

     https://westlothianhscp.org.uk/article/81823/Carers-of-West-Lothian

    Carers of West Lothian is a charity offering a range of services developed to meet the needs of unpaid carers and disabled people in West...

  • Customer Strategy 2023 to 2028

     https://www.westlothian.gov.uk/customer-strategy

    As a provider of essential public services to a growing community, we recognise the significant impact that the council has on West Lothian...