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• Customer Strategy 2023 to 2028 (Plain Text Version) - The Purpose of the Customer Strategy

  https://www.westlothian.gov.uk/article/80965/The-Purpose-of-the-Customer-Strategy

  ...Customer Strategy is to create a culture of outstanding customer service in the council, with a drive to improve the quality of customer...

• Customer Strategy 2023 to 2028 (Plain Text Version) - Strategy Overview

  https://www.westlothian.gov.uk/article/80966/Strategy-Overview

  ...digital offer Strategy Outcome Improving the customer experience Description The council puts the customer at the centre of decision-making....

• Employee Information Briefing

  https://www.westlothian.gov.uk/article/33197/Employee-Information-Briefing

  ...Briefing Scripts (EBS) are designed to assist managers brief their staff on key council employment policies as part of team meetings and...

• Proposal to Mothball Dechmont Infant School and Dechmont Infant School Nursery Class for the duration of school year 2024/25

  https://www.westlothian.gov.uk/dechmontinfant

  The consultation has now closed. A decision was made by West Lothian Council Education Executive on 26 June 2024. Proposal West Lothian...

• Information about Medical Assessments for Taxi and PHC Hire Car Drivers

  https://www.westlothian.gov.uk/article/76726/Information-about-Medical-Assessments-for-Taxi-and-PHC-Hire-Car-Drivers

  As licensing authority, the council has determined that hire car drivers should have their medical fitness to drive assessed against the...

• Flexible Working

  https://www.westlothian.gov.uk/article/33219/Flexible-Working

  Supporting Flexible Working The council recognises the critical role that employees have in every aspect of service delivery, continuous...

• Privacy Notice - Contract of Employment

  https://www.westlothian.gov.uk/article/82933/Privacy-Notice-Contract-of-Employment

  ...contract of employment privacy notice provides information on the information the council holds about you, how it will be used, who it...

• Health and Safety Service Plan

  https://www.westlothian.gov.uk/article/34848/Health-and-Safety-Service-Plan

  ...the requirements of the National Local Authority Enforcement Code, West Lothian Council is required to develop and approve an annual health...

• Community Transport

  https://www.westlothian.gov.uk/article/85392/Community-Transport

  Information on West Lothian Council's School Transport Fleet The council's Community Transport Team plays a vital role in offering escorted...

• Market Operators' Licence

  https://www.westlothian.gov.uk/article/34805/Market-Operators-Licence

  ...1982 market operators' require to be licensed. The market operators' licensing scheme is administered by the Council's Licensing Team.

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