Whitburn CIS (within Whitburn Library)

Find out about when the office is open, what services are available and how to get there. Payment facilities available.

In line with advice from the Scottish Government on reducing social contact in relation to the Coronavirus (COVID 19), all CIS offices are now closed to the public. This decision has been made in accordance with up-to-date public health guidance in order to mitigate the spread of the virus.  

What can we help with?

The Customer Information Service deals face to face with enquiries on all council services.

Payment facilities for Council Tax, Housing Rent, Garage Rent, Commercial Property Rent, Business Rates, Housing Benefit Overpayment and Service account invoices are available at the self-service payment kiosk.



Union Road


EH47 0AR

West Lothian

United Kingdom

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Opening hours

Monday  10am - 3pm 
Tuesday 12pm - 5pm 
Wednesday 10am - 3pm 
Thursday 10am - 3pm 
Friday 10am - 3pm

Saturday Closed

Sunday Closed

Please note the cash kiosk payment facility closes 30 minutes before closing each day. Outwith these times the kiosk is available for card payments when the building is open.