Whitburn CIS (within Whitburn Library)

Find out about when the office is open, what services are available and how to get there. Payment facilities available.

Customer Services Privacy Notice

What can we help with?

The Customer Information Service deals face to face with enquiries on all council services

Payment facilities for Council Tax, Housing Rent, Garage Rent, Commercial Property Rent, Business Rates, Housing Benefit Overpayment and Service account invoices are available at the self service payment kiosk. The kiosk is available for cash and card payments at the following times:

  • Monday, Tuesday and Thursday 9am-4.30pm
  • Wednesday 8.30am-2.30pm 
  • Friday 9am-3.30pm

Outwith these times the kiosk is available for card payments when the building is open.


Union Road


EH47 0AR

West Lothian

United Kingdom

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Opening hours
  • Monday 9.00am - 5pm
  • Tuesday 9.00am - 5pm
  • Wednesday 8.30am - 3pm
  • Thursday 9.00am - 5pm
  • Friday 9.00am - 4pm
  • Saturday Closed
  • Sunday Closed