Reporting blocked Drains and Gully Issues

To report a problem with blocked drains and gullies on public roads, please complete our online form.

Emergencies
For all emergencies, please call our Customer Service Centre on 01506 280000.

Please provide as much detail as possible regarding the location and cause of the problem. This will allow staff to assess the problem in the quickest possible time.

For Non-Emergency defects please use the form below

Icon for pdf Privacy Notice – Operational Services – online request for service [78.79KB]

Please Note

To report a problem with a building's external sewage drain - please contact Scottish Water

Service Standards