Book an appointment

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1. Welcome to the Advice Shop
  
  We’ll help you get to the right support as quickly as possible. Answer a few short questions and we’ll guide you to the best next step — this might be a callback, an appointment, or helpful information you can use straight away.
  
  This should only take a couple of minutes.
  
  What do you need help with today?
  
  Choose the option that best matches what you need help with right now.
2. Enquiry type*
  
  Help with an urgent crisis (no food, no money, or no gas/electricity)
  
  Help with a benefit application or a change of circumstances
  
  Help with a Work Capability Assessment (ESA50/UC50)
  
  Challenging a benefit decision
  
  Advice about benefits, money, housing or bills
  
  A question about your situation
  
  Something different
3. Need help choosing?
  If you're not sure which option to select, choose A question about your situation and we’ll help you from there.