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  • Element (10): Business Continuity and Vital Records

     https://www.westlothian.gov.uk/article/33844/Element-10-Business-Continuity-and-Vital-Records

    ...through the business classification schemes (file plans) and paper inventories of each service. These feed the Business Continuity and...

  • Community Outreach Team (COT)

     https://westlothianhscp.org.uk/article/38425/Community-Outreach-Team-COT

    The Community Outreach Team (COT) and Day Services will provide a community based service to people with severe and enduring mental illness...

  • Local Government Benchmarking Framework

     https://www.westlothian.gov.uk/lgbf

    Local councils provide a wide range of services for their communities. The information shown here is provided to help you understand how...

  • Customer Strategy 2023 to 2028 (Plain Text Version) - Introduction

    https://www.westlothian.gov.uk/article/80964/Introduction

    As a provider of essential public services to a growing community, we recognise the significant impact that the council has on West Lothian...

  • Carers of West Lothian

     https://westlothianhscp.org.uk/article/81823/Carers-of-West-Lothian

    Carers of West Lothian is a charity offering a range of services developed to meet the needs of unpaid carers and disabled people in West...

  • Customer Strategy 2023 to 2028

     https://www.westlothian.gov.uk/customer-strategy

    As a provider of essential public services to a growing community, we recognise the significant impact that the council has on West Lothian...

  • No One Left Behind Case Study

     https://www.westlothian.gov.uk/article/80724/No-One-Left-Behind-Case-Study

    ...Three Projects - one approach. This case study is a joined-up approach between three services who worked in partnership to support a young...

  • A Vital Lifeline

    https://www.westlothian.gov.uk/article/71371/A-Vital-Lifeline

    ...and has reconnected due to her positive memories with us. Playbase, our outreach service, has become an invaluable part in continuing...

  • Customer Experience & Tenant Participation

     https://www.westlothian.gov.uk/article/71867/Customer-Experience-Tenant-Participation

    Our Customer Experience & Tenant Participation team plan to use your views on our services to shape improvements for the future.

  • Community Learning

     https://www.westlothian.gov.uk/article/30922/Community-Learning

    Information on community learning in West Lothian including Community Learning and Development Services and Adult Learning.