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  • Social Care Emergency Team (SCET)

    https://westlothianhscp.org.uk/article/86148/Social-Care-Emergency-Team-SCET

    SCET provides emergency social work services out with normal office hours. The team works in co-operation with other council services,...

  • Improvements and Modernisation

    https://www.westlothian.gov.uk/article/32557/Improvements-and-Modernisation

    Planned Maintenance, Repairs, Improvement and Insurance

  • Integrated Impact Assessments

    https://www.westlothian.gov.uk/article/70189/Integrated-Impact-Assessments

    ...important part of the public sector's decision-making process. When we plan a new service, review an existing one, or develop a policy...

  • Corporate Plan

    https://www.westlothian.gov.uk/article/33026/Corporate-Plan

    ...for the years 2023/24 to 2027/28. These priorities are the focus for all council services, as we work together to deliver better services...

  • Referral from health to WLC community based settings

    https://westlothianhscp.org.uk/health-referral

    ...Therapy, District Nursing, and Community Rehabilitation, or to the Intermediate Care Service, which covers Support at Home Services, and...

  • Customer Strategy 2023 to 2028 (Plain Text Version) - Operating Context

    https://www.westlothian.gov.uk/article/80987/Operating-Context

    Looking ahead, 2023/24 to 2027/28 is expected to bring fundamental change to council services as we seek to transform council services...

  • Assessment Tools

    https://westlothianhscp.org.uk/article/81351/Assessment-Tools

    Access assessment tools to determine an individuals eligibility for a range of services including Telecare or to access assistance with...

  • Audit, Inspections, and Awards

    https://www.westlothian.gov.uk/article/33041/Audit-Inspections-and-Awards

    West Lothian Council services are regularly assessed for quality, impact and efficiency. Audit, Inspections and Awards help the council...

  • Supplier Feedback

    https://www.westlothian.gov.uk/article/34903/Supplier-Feedback

    ...Councils Corporate Procurement Unit is committed to providing high-quality customer service. We value all types of feedback and use the...

  • Health and Safety at Work

    https://www.westlothian.gov.uk/article/34824/Health-and-Safety-at-Work

    ...investigate accidents, work-related diseases and dangerous occurrences reported to the service, taking enforcement action where necessary...