Toggle menu

Global Microsoft Outage - 13 November 2026

Due to a global Microsoft outage all online forms are not available at the moment. We will provide an update as soon as the issue is resolved. If you have an urgent request, please call the customer service centre on 01506 280000. Please be aware that phone lines may be busier than usual.

Request Extra Grey Bin Capacity

You can request an assessment for additional grey bin capacity using the online form below.

Once the application is received it is passed to Enforcement Officers to assess your eligibility. Please note this form is only to request an additional grey bin (red top bins), replacement or additional recycling bins should be made through the Request a Replacement Bin form.  

YOU CANNOT PURCHASE AN EXTRA CAPACITY (RED TOP) BIN.  

Please DO NOT complete this form if your request is on medical grounds. Such requests should be made through a District Nurse, Health Visitor or other relevant health professional on behalf of one of their patients.


Recycling and Waste Services Privacy Policy Notice (PDF, 123 KB)(opens new window)