Coronavirus (COVID-19) - Information and Updates

Information and updates regarding Coronavirus (COVID-19) will be displayed on these pages.

Council is focussing on essential services only

West Lothian Council is only focussing on delivering essential services due to the impact of the Coronavirus (COVID 19).

The council is concentrating resources to make sure vital services are maintained, with greatly reduced staffing levels expected in the coming weeks.

National modelling estimates that councils will see absences of at least 50% over the months ahead due to the combination of illness, self-isolation and leave to care for family following the national decision to close schools.

Essential services such as careline, social care, care at home, waste collections, social work, essential housing repairs and care for vulnerable people will be among the key services which are prioritised.To enable this, complaints will continue to be recorded but resolution timescales may be extended in appropriate circumstances.

The council will continue to focus on our statutory duties under the Civil Contingencies Act.

We would appeal for residents to only contact the council only if necessary to allow staff to concentrate on the priorities. We thank everyone for their support.


Carers of West Lothian

Carers of West Lothian is open to take calls from any carers or disabled adults looking for support, information or advice on any issues relating to COVID19.  The team are taking phone calls on 01506 448000 or answering emails at office@carers-westlothian.com.  Please also follow them on Facebook and Twitter, links available through their website where they are posting latest information and bulletins as well as news on Zoom peer support groups being run every week.

Provision of Personal Protective Equipment (PPE) to Unpaid Carers and Personal Assistants (PAs) in West Lothian

If you are an unpaid carer or a PA providing personal care, West Lothian Health & Social Care Partnership is working with Carers of West Lothian to make PPE available to you.  If you or the person you care for is in the shielded category, or if you normally use PPE in your caring role but are struggling to get it from your usual supplier, PPE is available to protect you or the person you are looking afterTo check whether you are eligible and to place an order, please contact Carers of West Lothian on 01506 448000.

Guidance on a range of issues including PPE for unpaid carers and PAs is available on the Scottish Government website.

Updates and information about the recovery phase
Updates and information on the current status of council services and premises as at Friday 26 June 2020
An image relating to Coronavirus E-Bulletin
Below is some of the latest information we've published on Coronavirus (COVID-19), and how it is affecting our services.
Please make sure you stay up to date with all of the latest advice and information by checking NHS Inform
An image relating to Guidance and Support on Shielding and Protecting the Most Vulnerable
Shielding is for people, including children, who are at very high risk of severe illness from coronavirus (COVID-19). It's also for their family, friends and carers.
Find information, support details and contacts for access to food and other support.
Information for council staff
Information regarding financial and funding support for individuals and businesses due to Coronavirus (COVID 19)
There are many groups out there providing volunteering and we thank them for their efforts.
Unfortunately, we have become aware of incidents across the country where criminals have attempted to take advantage of the current situation by running COVID-19/Coronavirus scams, targeted in some instances at the most vulnerable members of our communities.
All West Lothian councillors have cancelled upcoming surgeries in line with updated guidance regarding coronavirus.
The council are continuing to accept requests for information (FOI, EIR and Data Protection related requests). However, due to the impact of Coronavirus (COVID 19) and, depending on the nature of your request, our response may be delayed and there may be changes to how we process your request.
Accessible information from the British Deaf Association on COVID-19
Information regarding employability support for individuals who are worried about their job, just been made redundant or are uncertain about their future employment due to Coronavirus (COVID 19).
It is important for all businesses to ensure that they are operating safely during this time and are following all relevant advice to help prevent the spread of Coronavirus.