Coronavirus (COVID-19) - Information and Updates
Information and updates regarding Coronavirus (COVID-19) will be displayed on these pages.
Council is focussing on essential services only
West Lothian Council is only focussing on delivering essential services due to the impact of the Coronavirus (COVID 19).
The council is concentrating resources to make sure vital services are maintained, with greatly reduced staffing levels expected in the coming weeks.
National modelling estimates that councils will see absences of at least 50% over the months ahead due to the combination of illness, self-isolation and leave to care for family following the national decision to close schools.
Essential services such as careline, social care, care at home, waste collections, social work, essential housing repairs and care for vulnerable people will be among the key services which are prioritised.To enable this, complaints will continue to be recorded but resolution timescales may be extended in appropriate circumstances.
The council will continue to focus on our statutory duties under the Civil Contingencies Act.
We would appeal for residents to only contact the council only if necessary to allow staff to concentrate on the priorities. We thank everyone for their support.
Carers of West Lothian
Carers of West Lothian is open to take calls from any carers or disabled adults looking for support, information or advice on any issues relating to COVID19. The team are taking phone calls on 01506 448000 or answering emails at firstname.lastname@example.org. Please also follow them on Facebook and Twitter, links available through their website where they are posting latest information and bulletins as well as news on Zoom peer support groups being run every week.
Provision of Personal Protective Equipment (PPE) to Unpaid Carers and Personal Assistants (PAs) in West Lothian
If you are an unpaid carer or a PA providing personal care, West Lothian Health & Social Care Partnership is working with Carers of West Lothian to make PPE available to you. If you or the person you care for is in the shielded category, or if you normally use PPE in your caring role but are struggling to get it from your usual supplier, PPE is available to protect you or the person you are looking after. To check whether you are eligible and to place an order, please contact Carers of West Lothian on 01506 448000.
Guidance on a range of issues including PPE for unpaid carers and PAs is available on the Scottish Government website.