Helping vulnerable people during severe weather
Severe cold weather can be dangerous for vulnerable groups such as older people and those with serious illnesses.
Preventative action taken at this stage can greatly benefit vulnerable groups during the cold weather. We can provide support, information and advice relating to vulnerable people during severe weather. We can all make a real difference by identifying family or neighbours who may need an extra helping hand during winter.
We would urge anyone who can to check on those around you, particularly the vulnerable that may need help or assistance.
People who are at risk include:
- Anyone who is vulnerable and at increased risk as a result of a significant disability or medical condition.
- People living alone with no-one else to help them and having a significant disability or medical condition..
Let Careline know if you are going away to family and friends over Christmas and New Year. You can do this by simply pressing your Pendant and speaking to Careline.
When you are going out, press your AWAY button -this will prevent Careline from disturbing you, your friends and family, or even the Police, in the event that we received a no movement call from your lifeline unit.
Your Doctor's surgeries are closed over both Christmas and New Year; please ensure that you have enough medications to see you through.
Contacting the council
In bad weather our phone lines will be very busy. If you already use our services and want to find out if bad weather is affecting them, before phoning our helpline please contact your care provider and if there continues to be an issue contact your named worker and your local office. If you need to contact us call Duty Number 01506 282252 (Adults) or 01506 284700 (Older People) - Monday-Thursday (8:30am-5:00pm), Friday (8.30am-4:00pm) or our emergency out of hours service 01506 281028 or 281029.
Top Tips: Being prepared and planning ahead for winter conditions can include the following:
- wrap up well when going outdoors
- maintain the right temperature in your home (max temp is 18-21°C)
- wear plenty of thin layers rather than one thick one
- wear something on your head (most body heat is lost from the head)
- shut doors to keep heat in the rooms used most
- use hot water bottles or electric blankets (but never both together) if the bedroom is cold at night
- eat and drink well - food is a vital source of warmth
- find out how to get financial help for heating your home through available grants via the advice shop
- have a flu jab
- if you are concerned that you or someone else maybe at risk due to age, a chronic or serious illness or mobility problems or living in hard to heat accommodation, please contact the appropriate number shown above.