Council Buildings & Facilities Updates

A number of West Lothian Council buildings have closed to members of the public due to the impact of the Coronavirus (COVID19).

Buildings that are not completely closed to the public are operating significantly reduced services.

This decision has been made in accordance with up-to-date public health guidance in order to mitigate the spread of the virus.

Details of closures are detailed below:

Civic Centre

  • There will be no West Lothian Council customer facing services in operation for the public.
  • Visitors to the court and police will still be able to access the building through the main entrance but will be required to maintain a two metre distance away from the reception area.                                  

Arrochar House 

  • All council services at Arrochar House have closed.
  • Emergency cash desk to access crisis grant funding will remain open.

Strathbrock Partnership Centre

  • All council services have closed
  • The GP surgery and pharmacy remain open.

Bathgate Partnership Centre

All council services at Bathgate Partnership Centre are closed other than:

  • The Advice Shop is still available via the telephone  01506 283000 or email at advice.shop@westlothian.gov.uk  and will be able to support you should you be worried about your finances.
  • Up-to-date information on all the financial help available including how to apply for a crisis grant, can be found at: Coronavirus - Financial Advice and Support
  • Bathgate Partnership Centre is still open for those collecting a crisis grant or food bank parcel.

St David House

  • All services are closed to the public.

Blackburn Partnership Centre

  • All council services are closed to the public.
  • The GP surgery and health facilities remain open.

Fauldhouse Partnership Centre

  • All council services are closed to the public
  • The GP surgery and pharmacy remain open.

Armadale Partnership Centre

  • All services are closed to the public

East Calder Partnership Centre

  • All services are closed to the public.

Almondbank

  • All services are closed to the public

Linlithgow Partnership Centre

  • All services are closed to the public

Gradual resumption of all libraries with Click/Phone & Collect appointment based service

An appointment based, click/phone and collect service is now available across all 14 West Lothian public libraries.

Please check your local library for individual business hours.

Customers who have digital access are encouraged to register and use the Online Library & Account Log In Homepage or the BookMyne where they can search, select and reserve up to five books from the library they wish to collect their books from. Customers can then book a slot to collect their books using the My PC Booking System.  Please ensure a minimum of 48 hours after you have placed your request to allow time for your request to be processed. If you wish to return books, this can also be done at this time.

A step by step guide on the Click & Collect process is available Icon for pdf here [712.51KB].

If customers don't have access to the internet then can phone and collect from the participating libraries. Phone the library and request a selection of books of your choice, if available to borrow these will be made ready for collection at an agreed pick up time.

Icon for pdf All libraries - contact details [55.88KB]

Please note that only library members with a pre-arranged appointment will be able to collect or return books.  Books will be bagged, issued and ready for uplift.

If you wish to return books without collecting new ones please use the My PC Booking System or phone to make an appointment.

There will be no facility to browse books, use PC's or access any other in-house/physical library services at the present time.

It is anticipated that further elements of the service will be gradually re-established once the Scottish Government announces that the country is moving into phase 4 of the easing of lockdown restrictions.