Installation of Smoke Detection System

Mains smoke detectors (that do not need batteries) are being installed in council houses

What will happen?

Mains smoke detectors (ones that do not need batteries) are being installed in council houses. The work in each home will take around a day.  You will be advised by letter of proposed dates of installation.

How it will happen

  • A surveyor will visit the property for up to one hour
  • Before starting work we will check the property for any damage and retain a photographic record for future reference for reinstatement and in the event of claims.
  • Any work required before the engineers come will be arranged by the surveyor
  • You will be advised by letter of proposed dates
  • On the day of the installation the electricity will be turned on and off for short periods
  • A new smoke and carbon monoxide detection system will be installed
  • Upgrades or repairs will be carried out if required
  • We will inspect the work and ask you to complete a satisfaction survey

Health and Safety during the Works

  • We will minimise the noise, dust and dirt generated and will tidy up on completion.
  • We need clear access to the fusebox, sockets and switches.
  • There may be short intervals where live electrical parts may be exposed, these should be avoided at all times.
  • Trailing leads used may be a trip hazard.
  • Young children, pets and disoriented adults must be closely supervised or preferably removed from the area of risk to another property during the Works.
  • Tenants should stay in one room for as much of the duration of the Works as possible, and notify the engineers if they have to move through an area of ongoing works or exposed wiring.
  • Power tools will be in use and floorboards may be left open. Barriers will be placed around unattended open floors.
  • Danger signs will be placed at the entrance and within your home to warn of any open floors

What you need to do

Following the surveyor's visit:

Ensure access for the engineers on the agreed dates as it will minimise disruption to you.

This is important work and it is in your interest to make and keep an appointment.  (Section 5.12 of your Tenancy Agreement gives us right of access to carry out essential maintenance work.)

At all times

If anyone in the property has any special needs or may be affected by this work you should let the surveyor and engineers know as soon as possible.

Before you allow anyone into your home please ask for identification.

All our employees and authorised contractors carry photographic identification to be shown to you before entering your property.

Please call the supervisor number below if you have any concerns over this identification.

Valuables must be locked away and not left lying around. Any small ornaments and fragile items must be placed in a safe place.  Foodstuffs must also be stored away. 

Where agreed with the surveyor:

  • Please ensure that the areas around electrical sockets are cleared of furniture.
  • Large or heavy wall units to be emptied of ornaments, dishes etc. Our engineers can assist in the moving of heavy furniture.
  • Please ensure that the cupboard where your electric meter is situated is emptied to allow unrestricted access.
  • Mirrors, pictures, clocks, light shades, wall lights and ornaments on walls should be removed before the engineers arrive.

At the end of the Works

  • Ensure that all equipment such as fridges and freezers etc. are plugged back in after the work.
  • You may need to reset any sky boxes, time clocks (e.g. heating controls) etc.

If you have any issues, comments or complaints about the works please contact the supervisor in the first instance.