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Customer Information Service (CIS)

The Customer Information Service deals face to face with enquiries on all council services.

The Customer Information Service (CIS) has seven dedicated offices spread throughout West Lothian which provide access to all Council services.

Payment facilities for rent, council tax etc are available in Armadale, Bathgate, Broxburn (self-service kiosk only), Carmondean Connected (self-service kiosk only), Livingston CIS and Whitburn.

We have also integrated the CIS service with our colleagues in Library Services at Blackburn Connected, Carmondean Connected, Fauldhouse Partnership Centre and West Calder Library.

Customer Information Offices