How to update your bus pass if you are moving

How to update your address for your pass if you are moving into or out of West Lothian.

Find out about changes to bus passes due to COVID-19 by visiting National Entitlement Card - Bus Passes

Moving into or within West Lothian.

If you are moving into West Lothian and hold a current National Entitlement Card, you must take proof of your new address into any  West Lothian Council Validation Point. We will also require your name as it appears on your National Entitlement Card and your date of birth. If you are moving to a new address within West Lothian, please take proof of your new address into your local office.

Moving out of West Lothian

If you are moving out of West Lothian and hold a current National Entitlement Card, you must contact your new local authority as they are responsible for verifying and updating your address.