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Applying for a Blue Badge

Find out if you are eligible for a blue badge and how to apply.

How do I know if I qualify?

If you are unsure if you qualify you can check your eligibility .

How do I apply?

Check eligibility and apply online 

You can also check eligibility and apply online at the Blue Badge Scotland website

The online form cannot be used for those applying under the cognitive impairment criteria.

Submitting Evidence even when applying online

If you do choose to apply online, you must still take your evidence into any Customer Information Service (CIS) office or local Library to be verified. You may also need to have your photograph taken, even if you have uploaded one online, as the photographs uploaded are often not suitable. 

Please refer to the What evidence do I need? section below for requirements.

Please note that unfortunately we are unable to process applications at Pumpherston and Blackridge Libraries or at the Civic Centre reception. 

Please note, Blue Badge Scotland is the only legitimate website for applying online. Other websites may claim to offer an online service and could charge you for their assistance. Applying online is free and West Lothian Council do not charge for blue badges.

Applications from Organisations

Organisations who wish to apply for a blue badge should complete the word icon Blue Badge - Organisation [143kb] form. Completed forms along with any other documents should be posted to the address shown on the form.

Where should I take my application form?

Completed application forms should be taken to any Customer Information Service (CIS) office or local Library. Please note that unfortunately we are unable to process applications at Pumpherston and Blackridge Libraries or at the Civic Centre reception. If you are unable to attend in person, the form and associated paperwork can be handed in by a representative. Alternatively you can post all documentation to the address as noted on the application form.

Photographs

If you are attending one of our locations in person then there is no need to provide a photograph for your blue badge. We have installed webcams in our Customer Information Service offices (CIS) and Libraries which will allow the staff there to take a digital photo of you for use on the badge. If someone is applying on your behalf or you are applying by post then you must include an up to date passport style photograph with your application. Please ensure the photograph is signed on the back.

What evidence do I need?

All applications must be accompanied with the appropriate evidence:

  • Proof of identity e.g. passport, driving licence etc; and
  • Proof of address e.g. council tax bill, bank statement; and
  • Proof of entitlement e.g. award letter dated in last 12 months; or
  • Supporting evidence e.g. hospital report - discretionary applications only
  • Supporting evidence e.g. letter confirming diagnosed mental disorder or cognitive impairment, completed questionnaire in Section 3 of the application form completed by a registered health care professional, award letter dated in the last 12 months - cognitive impairment applications only.                                             

What happens next?

All applications will be initially checked and recorded by our CIS and library staff. 

  • Automatic applications

Our Blue Badge Administration team will process the automatic applications and upload all required data to the national database.  The badge will then be ordered from the national supplier and sent direct to you within 5 working days of the order being placed. If you have not submitted the correct information then we will write to you.

  • Discretionary applications

These applications will be assessed and you will either be refused, asked to attend an independent  mobility assessment, or issued with a blue badge, depending on the outcome of the initial assessment. If your application is approved the badge will then be ordered from the national supplier and sent direct to you within 5 working days of the order being placed. If you need to attend a mobility assessment or your application has been refused then we will write to you. If you believe your application has been wrongly refused you can request a review of your application and the decision. A request for a review must be made in writing within 28 days of the date on the refusal letter and must include the grounds for the review request. You may include further supporting evidence that was not included with your initial application.

  • Cognitive Impairment applications

These applications may require further investigation. We may need to consult with the health care professionals you have listed on your form. If your  application is approved then the badge will be ordered from the national supplier and be sent direct to you within 5 working days of the order being placed. If your application is refused or we require further information then we will write to you. If you believe your application has been wrongly refused you can request a review of your application and the decision. A request for a review must be made in writing within 28 days of the date on the refusal letter and must include the grounds for the review request. You may include further supporting evidence that was not included with your initial application.

Your rights and responsibilities as a Blue Badge holder

Please refer to the pdf icon Rights and Responsibilities of a Blue Badge Holder [1Mb] booklet to find out where you can and cannot park and your rights and responsibilities as a blue badge holder.

If your application is successful you will be issued with the rights and responsibilities booklet as well as a parking clock, along with your blue badge.

Parking clocks are not necessary for parking in Scotland, however legislation in England and Wales requires badge holders to display this due to time limitations that are in place. If you are a Blue Badge holder travelling to England or Wales then you should ensure you take a parking clock with you. West Lothian Council will provide replacement parking clocks for those that require it.