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Receive your bill electronically and Online Access to your account

How to receive your council tax bill electronically and access your account online.

You can choose to receive your Council Tax bill electronically rather than receiving a paper copy through the post. Everyone can benefit from the following advantages when using e-billing:

  • An environmentally friendly method of administration,
  • a cost efficient process in terms of saving money on paper, envelopes and postage,
  • a faster method of communication, and,
  • you can e-mail directly back with any questions that arise from the bill.

In addition, all e-bills include a hyper-link to the council's online payments facility.  This allows you to make a payment with the money being sent to the council's bank account and your Council Tax account being credited.

To register for e-billing please contact us by email.

Access Your Account Online

As we work to make our service easier to access you can now login to your Council Tax account online. Go to MyWestLothian to register and sign in. 

You can view your account status, payments made, instalments due, your Council Tax bill and other account information including any Council Tax Reduction or Housing Benefit award.    

You can also tell us about a change in your circumstance.