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Benefit payments are changing in West Lothian

Changes to how you can claim benefit payments will come into effect from May 2018 in West Lothian with all claims being made through Universal Credit.

From the 1st of January 2018 no new claims will be taken for Universal Credit instead legacy benefits (Employment Support Allowance, Income Support, Job Seekers Allowance, Housing Benefit and Tax Credits) will have to be claimed until May 2018.  In May 2018 all news claims will be made through Universal Credit on the Full Service platform. Changes to the benefit payment system in West Lothian had originally been due to take place in February 2018.

Universal Credit is a new benefit introduced by the Department for Work and Pensions. Universal Credit will replace means tested, working age, benefits and tax credits.

Universal Credit is for working age individuals, which means anyone from the age of 16-64 who is thinking of claiming Income Related Employment and Support Allowance, Income Related Job Seekers Allowance, Tax Credits, Housing Benefit or Income Support. Working age includes lone parents and those who are not able to work due to ill health.

For more help and information, please visit or phone 01506 283000 option 1.