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Customer Charter & Information

This page will signpost you to building warrant information and tell you where you can go to get information and help with building warrant applications.

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West Lothian Council building standards publish a  pdf icon customer charter [2Mb] annually. The customer charter informs our customers who we are, what we do and the level of service they can expect from us. 

Help with application forms

During office hours you can drop in to any CIS office where you can get basic information and assistance with filling out forms.

During a drop in visit you will be able to: