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Problems paying?

If you are having problems paying who to contact and what happens if you don't pay your Council Tax.

Having difficulties paying your Council Tax?

If you are having difficulties paying your Council Tax or you're in arrears, please contact us using our details on this page so we can discuss your payments.

What happens if you don't pay your Council Tax?

If you  don't make your payment on or before the due date as detailed in your bill, we will  send you a reminder and ask you to make the missed payment within seven days. If you do not do this, you will lose your right to pay in instalments after another seven days. The amount you owe for the rest of the year will then be due immediately and we will apply to the Sheriff Court for a 'summary warrant', which allows us to collect the taxes you owe us. At this stage we will add costs of 10% of the amount you owe.

Please note that only two reminders will be issued in the year. If, after a second reminder you bring your account up to date and then fall behind again no further reminders will be issued. At this point you will lose your right to pay by instalments and we will apply to the Sheriff Court for a summary warrant. At this stage we will add costs of 10% of the amount you owe.

If you are issued with a summary warrant; you may end up having:

  • money taken from your wages;
  • your bank account 'frozen',which means you cannot use the money in the account;
  • money taken from your Income Support, Jobseeker's Allowance, Employment and Support Allowance or Universal Credit, or
  • your goods taken away and sold at auction.

Money Advice

If you are having difficulties dealing with debt the councils advice shop provides a money advice service, details of this can be found on the money and debt advice pages.