Search site

Cancellation Fees

Costs incurred if an appointment is cancelled

Change my appointment

If you wish to change your appointment to another date you must provide us with 7 working days notice this will NOT incur an additional charge. 

Cancel my appointment

If you wish to cancel your appointment you MUST provide us with 7 working days notice.  An administration cost of £20 will be charged

Do not meet 7 working days notice

If you DO NOT meet the notice period of 7 working days you will lose the full Checking Service fee and should you need to book another date this would incur an additional appointment charge. 

Applications that cannot be submitted

Please note that the Nationality Checking Service Registrars are unable to provide advice on eligibility and if applications cannot be submitted there would be no refund of Checking Service fee.