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Community alarm services

 

HOME SAFETY SERVICE

West Lothian Council's Home Safety Service aims to help maximise a person's potential independence by increasing their personal and environmental safety enabling them to remain living in their own home for as long as possible. People at risk can have unobtrusive and easy to use equipment installed in their own home that is linked to specially trained advisers who will respond to alarm calls for help. The equipment ensures that access to help is there when most needed. The council may also offer this service as part of a larger package of support which may include sending a regular personal care worker.

The Home Safety Service is available to all householders in West Lothian where an assessment has identified needs/risks that can be addressed by technology.


Contact Details: 

Home Safety Service
Strathbrock Partnership Centre
189A West Main Street
Broxburn
EH52 5LH
Tel. 01506 771770
email homesafetyservice@westlothian.gov.uk

 

updated: 23/01/12

Downloadable documents

Frequently Asked Questions

Click a question to see the answer.

How much does the Community Alarm service cost?

The community alarm doesn't cost anything.

What is the Community Alarm service?

The community alarm service provides peace of mind for people who feel at risk in their own homes. It is a 24 hour 365 day monitoring service which works via a special alarm unit connected to the telephone line.

Who is eligible for the community alarm service?

Following an assessment of need (which will take account of your health and social circumstances), we will decide whether or not to provide a community alarm service. We can provide an alarm if you: have an illness, are frail or have a disability which limits your ability to live at home alone; have been in hospital and need some extra support when you come home, perhaps temporarily; and have someone caring for you who needs extra support. If we feel the community alarm could help you to stay at home, we will provide the service and then regularly review your needs.

Contact details