Services
Transport, roads and streets
This category contains information on getting around and about in the authority, including information on public transport services, parking and car parks, and advice on road safety. Information in this category is available online and in electronic and paper format. If you cannot find the information you want online then please contact the Customer Service Centre on 01506 775000, email customer.service@westlothian.gov.uk
Class: Environment-friendly transport
Information on council policy, also user advice on environmentally friendly transport options, including selection of modes of transport. Includes information and advice on local car pooling schemes, cycling, footpaths, and park and ride schemes.
Class: Journey planning and timetables
Timetable information, including guidance on journey planning and ticketing, current updates and news, service changes and service disruption information. Also information about stations, stops and shelters.
Class: Marine and waterway services
Information on all categories of the council’s marine and waterway services, including licensing, management and safety. Also details of facilities e.g. port and harbour facilities, moorings and storage.
Does not apply - there are no ports or harbours in West Lothian. The Union Canal passes through West Lothian and is mainatained by British Waterways. Information on other areas under this class is available under the publication scheme.
Class: Parking and car parks
Information on local parking facilities, including council car parks (location, charges, etc.), private car parks, parking facilities for disabled people and sites for gypsy travellers. Also information on parking fines, clamping and vehicle removal, and on parking zones and how to obtain permits (including blue badge for disabled people).
Does not apply - West Lothian Council does not issue parking fines, clamp or remove vehicles, or issue permits (other than the blue badge for disabled people). Information relating to the other areas of this class is available under the scheme.
Class: Public and community transport
Information on all aspects of community transport (council run and otherwise), including transport services for disabled people and older people, demand responsive transport, how to obtain travel discount cards (including eligibility and criteria for applications) and school transport. Also the positioning of bus stops and shelters, and timetable information.
Key content - bus and rail timetables are published twice a year and can be obtained from Customer Information Service offices and libraries.
Class: Road safety
Information and advice on all aspects of road safety, including advice on pavement safety, details of speed checks, information about driver training services, pedestrian crossings, speed limits, the location of dangerous road junctions, and traffic calming schemes.
Speed check information is available from Lothian and Borders Police
Class: Roads and pavements
Information and advice on all aspects of council services relating to roads and pavements, including access to property, damaged and dangerous paving, council maintenance, dealing with obstructions, parking, paving damage and theft of slabs, permission to occupy roads, local road works and diversions, and street trading. Also information on local markings, signs and traffic calming measures, and registers, naming and adoptions.
Class: Street care and cleaning
Information on all aspects of council services relating to street care and cleaning, including advice on vandalism reporting, grass and verge maintenance, litter control (including litter bins), prevention of animal fouling, prevention of flyposting and flytipping, provision of fire hydrants, public toilet provision (including locations), removal of abandoned vehicles, removal of dead animals, services relating to drains and spillages, and vandalism prevention and repair.
Class: Taxis and minicabs
Information on taxi licensing, including how to obtain a licence (eligibility and criteria for applications) in different categories, e.g. hackney carriages, private hire drivers, private hire vehicles (minicabs) and private hire vehicle operators. Also council policy on taxi fare setting and location of taxi ranks.
Class: Town centre management
Information on the council’s involvement in town centre management, including advice on crime prevention, drainage help and advice, security cameras (policy on provision, location etc.) and how to apply for shop front improvement grants (including eligibility and criteria for applications).
Class: Transport policy
Information on the local authority’s transport policy, and its relationship to national and other policies.
Class: Walking, cycling and horse riding
Information and advice on walking, cycling and horse riding, including advice on cycling proficiency, cycling and walking to school, footpaths and rights of way. Details of horse riding, mountain biking and orienteering opportunities, also school crossing patrols and the location of bridle paths, cycle paths and towpaths.
