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Help (website)


Need help using this Web site?
This Web site has been designed to be viewed by the widest possible audience and can be viewed on any Web browser.  It is best viewed with a screen size of 1024 x 768 and a range of accessibility options are available.

Using the site
The home page is the best starting point to find the information you are looking for. All areas of the site are accessible from the home page. To return to the home page from another part of the site, click the link titled 'home' which is clearly displayed at the start of the breadcrumb trail. The breadcrumb trail is located at the top of the content area in the middle section of the page after the words "You are here:" and shows a path type view which gives a clear indication of the page you are viewing within the site and also the route you used to get there.

The general sections within the site are best explored by using the links on the left hand side of most pages. On the left hand side of the home page you will also find a section entitled 'Quick Links' which provides links to other pages within our site and also links to other external sites (not controlled by West Lothian Council). At the top of each page you will find links to A-Z of Services, External Links, Newsroom  and Online Facilities. You may also use the site Search which is always available at the top right of the page.

Additional Information
To help you get the most out of the site you may wish to find out more about the following:

  • Accessibility information
  • Access Keys
  • Viewing and downloading documents

Terms and Conditions
Copyright, Privacy and Disclaimer information you should be aware of.

Accessibility Information
This web site follows the W3C's Web Accessibility Initiative's (WAI) (new window) Guidelines.

Text size
Some people may wish to view this Web site in larger text size. To do this see the accessibility section of our site.

Viewing and downloading documents PDFs (Portable Document Format)
Many of the Council's leaflets and application forms are available on the site for downloading. Many are in PDF format which means they can only be viewed using Adobe Reader. This software is available free of charge from the Adobe Web site (new window).

All PDF documents on this site will open in a new Web browser window. After viewing or printing the document, you can close the new Web browser window by using the close button at the top right hand corner.

Adobe also offer other useful resources and tools to aid the accessibility of PDFs, these can be accessed via the Adobe - Accessibility Resource Center (new window).

Other help
If you have any other queries regarding our website or need additional help please use the 'Contact Us' link at the top of the page.