Services
Contact Us
Write to us:
- West Lothian Council, West Lothian Civic Centre, Howden South Road, Livingston, West Lothian, EH54 6FF
- Map of West Lothian
- For interpretation and translation services please telephone our Customer Service Centre on 01506 775000.
If you cannot find the information you need on this website, you may also wish to try:
Customers with special requirements
Information is available in Braille, tape, large print and community languages.
Text phones offer the opportunity for people with a hearing impairment to access the council. The text phone number is: 18001 01506 651115. A loop system is also available in all offices.
We hope that you found everything that you needed on this visit. We value your feedback on what you found during your visit and how you would like to see the website develop in the future. We will give careful consideration to all comments and feedback we receive. Please take a minute to email us your comments now.
At your service
We know that there are 100s of reasons why you might want to contact the council. Our aim is to make it as easy as possible access to our services, help and information when it is convenient for you. The Customer Service Centre (CSC) - 01506 775000 - is open from 8am until 8pm, giving you easy access to highly trained advisers.
The CSC is also home to West Lothian Careline - which monitors 3,200 people who use the Home Safety Service, which helps vulnerable people live at home. We also support a further 258 clients in Housing with Care/Sheltered Housing complexes. In addition provide a new service called Lone Worker, which allows staff working alone in the community to call us if they get into difficulty.
Visiting the Civic Centre
by car: maps of livingston and local car parks are available in the online tools section
by public transport: The Civic Centre is a 10 minute walk from the bus terminal which is situated between The Centre and Livingston Designer Outlets. This is shown on the Civic Centre map.
by train: Livingston North train station is approximately a 20 to 30 minute walk while Livingston South train station is approximately 30 to 40 minutes.
The area is also well served by taxis and private hire cars.
How to contact us
There are a number of ways you can contact the council; for example; email us: customer.service@westlothian.gov.uk; write to us: West Lothian Council, West Lothian Civic Centre, Howden South Road, Livingston, West Lothian, EH54 6FF; or visit one of our local Council Information Services (CIS) centres.
