Services
Business Rates – Payments and Refunds
How to pay your Business Rates
You must pay as stated in your payment instructions on the front of your bill. If you do not pay as instructed, action will be taken against you to collect the arrears.
Direct Debit
This is a simple, safe and convenient way to pay your Business Rates. If you want to pay by direct debit please call the Revenues Unit on 01506 776982 to set up your direct debit over the telephone.
Your bank or building society offers you the security given by the Direct Debit Guarantee:
- If the amounts to be paid or the payment dates change the council will notify you 5 working days in advance of your account being debited.
- If the council, your bank or building society make an error you are guaranteed a full and immediate refund from your branch of the amount paid.
- You can cancel a direct debit at any time by writing to your bank or building society. Please also send a copy of your letter to us.
Debit/Credit Card
You can pay your Business Rates by debit or credit card:
- Click on online payments (new window).
- Call our telephone payment line on 01506 775050. Lines are open every day from 8:00am to 10:00pm, or
- Visit any of the Council Information Service Centres listed below.
Bank Transfer
Please quote sort code 800880, bank account number 00918730 and your Business Rates account number.
Payment slips
You can pay by using these slips at the following locations: Council Information Service Centres:
- Armadale - 1/3 East Main Street
- Bathgate - 5-9 Edinburgh Road, Bathgate
- Broxburn - Strathbrock Partnership Centre, 189a West Main Street
- Linlithgow - County Buildings, High Street
- Livingston - Carmondean Connected, Deans; or - West Lothian Connected, Almondvale Centre
- West Calder - 24-26 Main Street
- Whitburn - 5 East Main Street
Opening times vary between Council Information Service Centres (new window).
Post Office:
You can pay your Business Rates at any Post Office.
If paying at a Council Information Service Centre or Post Office please make sure that you or the person paying for you is given a receipt. You should keep the receipt in case you need it later.
If paying by cheque at a Council Information Service Centre it should be made payable to 'West Lothian Council'. If you are paying by cheque at the Post Office it should be made payable to 'Post Office Counters Ltd.' Your cheque should also be crossed and your Business Rates reference written on the back.
By Post
Important: Do not send cash through the post.
Please send to:
Revenues and Benefits Manager
Revenues Unit
St David House
South Bridge Street
Bathgate
EH48 1TT
Your cheque or postal order should be crossed and made payable to 'West Lothian Council'. Please remember to write your Business Rates reference on the back.
Refunds
If you have paid too much money to your Business Rates account we aim to refund this money to you within 10 working days, of you requesting this from us in writing. We will send your Business Rates refund to you by cheque we do not issue refunds in cash.
Note: As a matter of course we will check to see if you have any other accounts outstanding to the Council. If you have we may take all or part of your refund to to pay these accounts.
Updated 05/10/2011
