Council Tax - Account Enquiries

 

For all Council Tax enquiries:

Telephone:          01506 776982
                          For the deaf or hard of hearing call our textphone service on:
                          Textphone to textphone: 018001 01506 464427
                          Standard phone to textphone 018002 01506 464427


Email:                 CouncilTax@westlothian.gov.uk


Text:                  Text CT and your message to 07624802248


Write to:             Revenues Unit
                          St David House
                          South Bridge Street
                          Bathgate
                          EH48 1TT


Tellytalk:             Blackburn Connected, Armadale CIS and
                          Carmondean Connected


Or visit any Council Information Service Centre

 

 

Downloadable documents

Frequently Asked Questions

Click a question to see the answer.

Do I need to tell the Council Tax office if I move home?

Yes, when you move permanently to a new address you must notify your Council Tax office. You should do this as soon as possible, ideally before you actually move, if you know the dates and your new address.

How can I stop getting Council Tax bills for my old address?

You need to advise the Council Tax office of the date you left the premises. If you were a tenant at that address, please provide the name of your landlord. If you owned the property, please advise the Council Tax office of the date of sale and the name of the purchaser. We will amend our records accordingly.

What should I do with Council Tax bills for the person who stayed here before me?

Return the bill to the address shown on the envelope and if a forwarding address or solicitor's address is known, please tell the Council Tax staff, who will arrange to update our records.

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