West Lothian Council delivers

Equality in Housing

Equality in Housing

Housing, Construction and Building Services provide a diverse range of services to people throughout West Lothian. Housing Services wants to ensure everyone has the same opportunity to access services and that the services we provide meet the needs and value the diversity of all our customers. This approach has been developed in accordance with the principles of West Lothian Council's 'Policy for Equality in Service Provision', the vision statement of which is:

"West Lothian Council is committed to working with the people and communities of West Lothian to enhance the quality of life by providing, both directly and in partnership with others, a comprehensive range of quality and valued services that meet peoples needs and aspirations, and which are delivered on a basis of fairness and equality."

As well as equality legislation to protect you from being discriminated against, the Human Rights Act 1998 gives you a number of human rights that are particularly relevant to housing and property:

• The right to own, and enjoy the ownership of, property
• The right to respect for private life
• The right to respect for family life
• The right to respect for your home

 In developing this approach, Housing, Construction and Building Services has 5 main aims:

1. To ensure all services are delivered, and facilities provided, in a positive and inclusive way
2. To eliminate discrimination in accessing or receiving services
3. To promote each individual's right to their share of our services delivered in a way appropriate to their needs
4. To ensure its employees take an active role against all forms of discrimination
5. To ensure action will be taken against anyone breaching the law

For Public Consultation

You can read the latest available assessments we have within the Downloadable Documents section at the bottom of this page in full or for those that have been consulted on are available in summary form here:

You can also request a full written copy of the assessment by contacting our Customer Service Centre on 01506 280000.

You can also write to use at the address below, all documents are available in Braille, large print or community languages.  If you have any questions on any of the information in the assessments , please fell free to contact our Quality Development Officer via the Contact Details panel.

Interpretation and Translation

We can provide all our information in a variety of formats and languages; we have several translated forms in our offices in Polish and can arrange for the translation of any required documents within a reasonable timescale.

updated 15/02/2013