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Rent and Charges

 

How often do I pay my rent?

It is up to you how often you pay - weekly, fortnightly or monthly - as long as you let your housing officer know and it is paid in advance. As different payment methods suit different people, there is a range of ways to pay your rent. These are:

  • In cash - at any main Council Office or Post Office
  • Your swipe card - at any main Council Office or Post Office
  • By cheque - to the Councils Revenues Unit
  • Standing Order - from your Bank
  • Direct Debit - ask at your local council office for a form or contact the Revenues Unit on 01506 776888 or complete the online form (new window)
  • By Phone - using your switch/debit card 
  • Online  (new window) using your switch / debit card

 

Paying Service Charges

Any service charge you have to pay for your home will be shown in your tenancy agreement and must be paid along with your rent. In Sheltered Housing Schemes, it covers heating and lighting of communal facilities, grounds maintenance, the community alarm scheme and the services of a Sheltered Housing Officer.

 

For full and detailed information on all tenancy related issues and most frequently asked questions - including those mentioned here, please refer to the Tenant Handbook 2012 within the 'Downloadable Documents' section at the bottom of this page.

updated 01/08/12

Frequently Asked Questions

Click a question to see the answer.

Do I still have to pay rent if I am a pensioner?

Yes, pensioners have to pay rent unless they are receiving housing benefit that covers the full sum of their rent.

Why is it important that rent is collected?

A large part of your rent goes directly into repairing and maintaining your home. Another part goes towards upgrading yours and other tenants homes. By failing to pay rent, you let yourself and everyone else down.
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