Services
Housing benefit - new claim
There are a number of ways that you can make a claim for Housing Benefit.
- If you are 60 or over and are making a claim for Pension Credit from the Pension Service, you can make your claim for Housing Benefit at the same time. The Pension Service will take all your details and pass them to the council as a claim for Housing Benefit. The council's Benefit Team may have to contact you for further information. If you need further information or help with claiming Pension Credits you should contact the Pension Service direct on their helpline: 0845 60 60 265.
- If you are not a Pensioner and are making a new claim for Income Support, Job Seekers Allowance, or Employment Seekers Allowance (Incapacity Benefit). When making your claim for these benefits to JobCentre Plus you can also claim Housing Benefit at the same time. JobCentre Plus will gather information and evidence for your Housing Benefit claim and will send it direct to the council's Benefit Team. The council may have to contact you gather further evidence and details of your tenancy.
- If you do not fall into either of the above categories then you should make your claim direct to the council using a Housing Benefit claim form. You can apply online here (new window) . You can pick up a claim form from your local council office.
Application forms are available by contacting us or from one of our many Council Information Services Offices (new window). Our contact details are on the left hand side of this page.
The council will need to see proof of your identity, proof of all your income, your savings and your National Insurance number. . You will be asked for detailed information and original documents. This is to meet government standard designed to ensure that you are getting the correct Rent Rebate and Council Tax Rebate.
The staff there will be able to offer help with your benefit application if needed. They will also be able to check your original documents (like payslips, benefit book, pension slip etc) and give them back to you straight away.
These are the types of documents we will need to see:
- Bank statements (all accounts)
- Wage Slips
- Self employed accounts
- Savings
- Investments or shares
- Private Pensions
- Pension Credits award letter
- State Benefits
- Non dependant income or earnings
- Working Tax Credit award letter
- Child Tax Credit award letter
- Maintenance Payments
- Details of any property owned
Updated 05/10/11