The council's Pest Control team investigate and, where necessary, treat premises and land where designated pests are found which are either by their behaviour, location or activity deemed detrimental to the health and wellbeing of the people of West Lothian.
Where no such treatment is either available to the Council or where the infestation is of a type or size which, by definition, out-with the control of the Council, Pest Control offer an advice service or provide information to members of the public or any other interested party.
Pest Control will take appropriate and/or legal action where deemed necessary in order to prevent infestation of rats or mice in areas controlled by West Lothian Council as the Council sees fit.
To book your pest control visit email or telephone us using the details on the right.
To book your pest control visit online follow this link http://www.westlothian.gov.uk/onlinefacilities/onlineforms/environmentalhealth
There is no fee for domestic treatments.
Treatment charge rate for Non Domestic (Commercial) premises (labour rate):
£ 31 (+ VAT) & Min Pesticides charge of £ 6.00/Treatment (where used)
You can request a pest control visit by clicking on the online forms from the home page of this site and choosing Environmental Health.
Which pests do and don’t pest control deal with?
- Pest control WILL routinely deal with
1. Rats (both externally and internally)
2. Mice (internally only)
4. Most pest insects (with the exception of ants, earwigs, body/head lice or woodworm
- Pest control WILL NOT deal with,
4. woodlice (slaters)
However, we may be able to offer an advice service for those which we do not treat.
Pest Control will not routinely deal with bees of any species unless they are an unavoidable risk to public health.
For more information:
Tel 01506 282 501 (Please note that this number will be unavailable between 8.30am and 10.00am on Wednesday mornings for staff training)
Frequently Asked Questions
Click a question to see the answer.
Bees are generally beneficial in the garden. We try not to treat bees unless they pose a risk to householders (e.g. - a swarm in a house or chimney). Beekeepers will take honeybees away. Bats are a protected species. If you discover a bat, or suspect you have a bat roost, you must not harm them.
All the poisons we use are approved by the Health and Safety Executive. Wherever possible we try to use powder, sprays or pellets. Insects have a different body system than humans and their poisons should generally pose little risk to us. Rats and mice are mammals and therefore what kills them might also kill pets, and us, if eaten in large enough quantities. Rats and mice are much smaller than us and so we don't leave enough poison about to pose much of a risk to us. We will check if you have pets and try to leave any poison where your pets can't get at it. We also come back after a reasonable period to remove rat/mice poison.
Yes, in some instances, you can treat pest infestations yourself. Rodents can be caught using a trap available from most hardware stores. These can be quite successful where small numbers are involved. In cases involving larger numbers, professional treatment is advisable. For wasps nests, hardware stores can supply 'Wasp Nest Killer' - a puffer pack of powder which is sprayed liberally around the entrance to the nest. This is best done later in the evening when cooler conditions generally mean the wasps are less active and are inside the nest. In circumstances where nests are difficult to reach, professional assistance is advised.
As foxes are not known to pose any significant threat to public health, it is not Council policy to control them in any way, so please do not contact the Council's Pest Control Officers.
If the problem is outside, for instance a wasp's nest in the back garden, you do not have to be there. For security and insurance reasons we will not go into a house without the householder, or their representative, being present.
No, the Council does not provide ant powder. You can purchase insect powder from hardware stores, garden centres and so on.
It depends. One treatment is usually enough for most insects. Insect treatments, including wasps, can be as quick as a few minutes. For rats and mice it often take a while to find where they might be coming from and to lay poison trays. A second visit will sometimes be made to check whether the poison has been eaten. We will also visit again, after reasonable time has passed, to remove the poison.
Rats, mice and wasps are the most commonly treated household pests.
If you have an infestation it is your responsibility to deal with it. You can either treat them yourself, employ a contractor or the Council can provide a treatment, but there will be a charge.
No, the council will not help you get rid of rabbits, squirrels, seagulls or other birds. If you contact a private pest control contractor, they may be able to help.